Terms of Use – MilesReach

1. Acceptance of Terms

By accessing or using the MilesReach website and services (the "Service"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree, do not use the Service. We may update these Terms from time to time; your continued use after changes constitutes acceptance. Additional terms may apply to specific features, plans, or third-party integrations.

2. Description of Service

MilesReach provides a creator media kit and performance data platform. We help you aggregate profile and platform metrics (e.g. from Instagram, YouTube, TikTok, LinkedIn), build a data-backed media kit, and make yourself discoverable to brands. The Service may include profile and analytics dashboards, marketplace or discovery features, and tools to manage commercial terms and campaign history. We reserve the right to modify, suspend, or discontinue any part of the Service with reasonable notice where practicable.

3. Eligibility and Account

You must be at least 16 years old and able to form a binding contract to use the Service. If you register an account, you agree to provide accurate information and keep it current. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately of any unauthorized use.

When you connect third-party platforms (e.g. social or video accounts), you agree to comply with those platforms' terms and grant us the permissions necessary to access and use the data you authorize for the purposes of the Service (e.g. displaying metrics and building your media kit).

4. Acceptable Use

You agree not to:

Violate any applicable law or third-party rights.
Impersonate another person or entity or misrepresent your affiliation.
Upload or share content that is illegal, harmful, defamatory, or infringing.
Attempt to gain unauthorized access to the Service, other accounts, or our systems.
Use the Service to distribute malware, spam, or to scrape or overload our systems.
Manipulate metrics, use fake accounts, or otherwise mislead brands or us about your reach or performance.
Resell or sublicense the Service or use it to build a competing product without our consent.

We may suspend or terminate your access if we reasonably believe you have violated these Terms or abused the Service.

5. Your Content and License

You retain ownership of content you submit (profile text, images, campaign details, etc.). By submitting content, you grant MilesReach a non-exclusive, royalty-free, worldwide license to use, store, display, and process that content as needed to provide and improve the Service (e.g. to show your media kit to brands, generate analytics, and operate the platform). You represent that you have the rights to grant this license and that your content does not infringe third-party rights.

Data we receive from connected platforms (e.g. follower counts, engagement metrics) is used in accordance with our Privacy Policy and the authorizations you grant to those platforms and to us.

6. Fees and Payment

Some parts of the Service may be offered for a fee. If you choose a paid plan, you agree to the pricing and billing terms presented at signup or in the plan description. Fees are generally billed in advance and non-refundable unless otherwise stated or required by law. We may change fees with reasonable notice. Failure to pay may result in suspension or termination of paid features.

7. Brand Deals and Third-Party Relationships

The Service may facilitate discovery and introductions between creators and brands. Any commercial or contractual relationship you enter with a brand (including compensation, deliverables, and legal terms) is solely between you and that brand. MilesReach is not a party to those agreements and is not responsible for their performance, payment, or disputes. We do not guarantee any particular outcome, number of brand inquiries, or deals.

8. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. METRICS AND DATA DISPLAYED MAY COME FROM THIRD-PARTY PLATFORMS AND WE DO NOT GUARANTEE THEIR ACCURACY OR COMPLETENESS. YOU USE THE SERVICE AT YOUR OWN RISK.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MILESREACH AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE OR THESE TERMS. OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM (OR ONE HUNDRED U.S. DOLLARS IF YOU HAVE NOT PAID US). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN SUCH CASES, OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

10. Indemnification

You agree to indemnify, defend, and hold harmless MilesReach and its affiliates, officers, employees, and agents from and against any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, your content, your violation of these Terms, or your violation of any third-party rights or law.

11. Termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access or account for violation of these Terms, non-payment, or for any other reason with notice where practicable. Upon termination, your right to use the Service ceases. Sections that by their nature should survive (e.g. disclaimers, limitation of liability, indemnification, governing law) will survive termination.

12. Governing Law and Disputes

These Terms are governed by the laws of the jurisdiction in which MilesReach operates, without regard to conflict of law principles. Any dispute arising from these Terms or the Service shall be resolved in the courts of that jurisdiction, except where prohibited. You may have mandatory consumer rights under your local law that cannot be waived.

13. General

These Terms constitute the entire agreement between you and MilesReach regarding the Service. Our failure to enforce any right does not waive that right. If any provision is held invalid, the remaining provisions remain in effect. We may assign these Terms; you may not assign without our consent.

For questions about these Terms, contact us at legal@milesreach.comor at the contact details on our website.